Our goal is to ensure fast and accurate delivery of your personalized digital products.
Delivery Format
- All items are delivered in digital format: PDF / PNG / JPG / MP4 (based on product)
- Delivery via email or downloadable link
- WhatsApp delivery is available on request (for mobile-friendly formats)
Delivery Timeline
- Standard Products: 6–24 hours
- Custom Cards (with photo/logo): 24–48 hours
- Express Orders: Within 4 hours (available at extra cost, subject to approval)
Note: Timeline starts once full payment and all customization details are received.
File Access & Download
- Files will be sent via email or download link (valid for 7 days)
- Ensure you download and store the file securely after delivery
- We do not guarantee file access after the expiry of the link or 7-day window
Undelivered or Lost Emails
If you do not receive your order:
- Check your spam/junk folders
- Email us with your Order ID for redelivery
- Ensure the provided email/number was correct during checkout
No Physical Shipping
We currently do not offer printed versions or physical delivery. All products are digital and delivered online.