At ManuHub.live, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide while using our website or purchasing digital design products from us.
1. Information We Collect
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing/Shipping Address (if applicable)
- Company Name (if provided)
Order-Specific Information
- Customization details (e.g., names, design preferences, company logo, color choices, contact details to appear on cards)
- Uploaded files (logos, photos, reference designs)
Technical Data
- IP Address
- Browser Type
- Device Information
- Pages Visited & Time Spent
- Referring Site
2. How We Use Your Information
Your information helps us deliver a personalized experience and fulfill your order accurately. We use it to:
- Process and deliver customized design products
- Communicate with you about your order status, revisions, or support
- Improve our website functionality and product offerings
- Send promotional emails (only if you opt-in)
- Ensure a secure, smooth shopping experience
3. Sharing of Your Information
We do not sell or rent your information to third parties. Your data may only be shared with:
- Payment processors (Razorpay, Stripe, etc.) for secure transactions
- Cloud-based services (e.g., Google Drive, Dropbox) for delivering files
- Customer service platforms (for managing inquiries or support)
All service providers are bound by confidentiality and data protection agreements.
4. Data Storage & Security
We store your data securely using encrypted systems and authenticated access controls. Uploaded files and customization data are retained only for order completion and a short grace period (up to 30 days), after which they are deleted unless requested otherwise.
We implement:
- HTTPS/SSL encryption
- Secure file handling and limited-time download links
- Access control within our team
5. Cookies
Our website uses cookies to:
- Maintain your shopping cart
- Understand browsing behavior (analytics)
- Improve page performance
You may choose to disable cookies in your browser settings, although some parts of the site may not function optimally.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal information
- Withdraw consent to promotional communication at any time
Contact us at support@manuhub.live for any such requests.
7. Third-Party Links
Our site may contain links to third-party platforms (e.g., payment gateways, WhatsApp). We are not responsible for the privacy practices or content on those websites. Please refer to their respective privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is used, feel free to contact us:
Email: support@manuhub.live
By using our website and services, you agree to the terms outlined in this Privacy Policy.